Consultansy
Post a Need
Data Protection & Privacy Compliant

Privacy Policy

Last Updated: October 12, 2026 • Effective Date: January 1, 2026

Core Principle: Strict Contact Isolation

Your phone number, WhatsApp, and email address are never public or searchable. They are only shared with a consultant when you deliberately choose their quote and pay the nominal platform unlock fee. Unverified users or random consultants cannot message, call, or harvest your contact information.

1. Information We Collect

Consultansy Technologies ("Consultansy", "we", "us", or "our") collects information necessary to deliver our reverse marketplace service:

  • Account Credentials: Full name, verified email address, and mobile phone number for authentication and OTP delivery.
  • Consultant Profiles: Professional biography, years of experience, practice cities, languages, certification proofs, and ID documents submitted for verification.
  • Consultation Postings & Quotes: Service or product specifications, budgets, approaches, pricing models, and timeline estimates.
  • Transaction Information: Order IDs, tax breakup records, payment timestamp, and payment gateway references (we do not store your debit/credit card numbers or banking PINs).

2. How We Use and Protect Your Data

We process your data strictly under applicable data protection regulations and international information privacy standards:

To match verified consultants in appropriate categories without leaking contact records.
To enforce anti-spam filters that block phone numbers and emails in public quote previews.
To process platform unlock fees and 7-day refund guarantee claims securely.
To verify consultant credentials and grant verified badges.

3. Data Sharing & Third Parties

We never sell your personal data to brokers, advertising networks, or telemarketers. We share information only with:

  • The Chosen Consultant / Client: Strictly upon confirmed unlock fee settlement to allow direct offline dealing via WhatsApp or phone.
  • Payment Gateways: Authorized PCI-DSS compliant payment gateways for processing the unlock fee.
  • Legal & Law Enforcement: Only when strictly mandated under applicable law, court order, or official subpoena.

4. Cookies & Local Storage

Consultansy does not use third-party advertising, retargeting, or profiling cookies. We only use strictly essential cookies (such as our HTTP-Only session cookie and anti-tamper security tokens) to authenticate accounts, enforce contact isolation, and process unlock fees via PCI-DSS compliant gateways.

For a full breakdown of the cookies we use and instructions on managing your preferences, please read our dedicated Cookies & Tracking Policy →

5. Your Data Protection Rights

You retain the right to access, rectify, or request erasure of your account and personal data at any time. To request complete account deletion, you may use the account settings or contact our Data Protection and Grievance Officer below.

6. Grievance Redressal & Contact

In accordance with applicable privacy standards and regulations, the details of our Grievance Officer are:

Grievance Redressal OfficerConsultansy TechnologiesEmail: grievance@consultansy.comResponse Time: Within 48 business hoursBengaluru, Karnataka • Global Operations